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Our goal is to supply quality
products and achieve high levels of customer
satisfaction. The commitment of each member
of our staff to quality, is essential to the
realisation of this goal.
Quality requirements are defined by our Customers.
There is a clear need, therefore, to accurately
establish the client's requirements, and to
respond rapidly and effectively to meet them.
We achieve this by determining key quality and
technical product characteristics in conjunction
with our customers. These characteristics are
documented in a manner that provides our suppliers
with the necessary information to produce products
on a "right first time" basis.
Maxim has a dedicated team of Quality Engineers
at their disposal in China, each with expertise
in different product types. It is their task
to ensure that our customer’s requirements
are communicated effectively to our suppliers.
The role of the Engineers includes in-process
monitoring of quality characteristics and final
verification before dispatch of goods to the
UK. Thus ensuring that quality products are
delivered.
Additional verification procedures are employed
in the UK by trained personnel using state of
the art equipment.
Maxim Industries operate a Quality Management
System in accordance with ISO9001:2000 and is
approved to this standard by a recognized assessment
body.
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